Privacy Policy

This Privacy Policy outlines the practices of Niagara regarding the collection, use, and sharing of your personal information when you visit our online casino platform. Niagara operates under the regulations of the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario for online services and the Ontario Lottery and Gaming Corporation (OLG) for land-based operations. We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable laws and regulations.

Data Collection

At Niagara, we collect various types of information to provide you with our online casino services. The categories of data collected include:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, phone number, and email address. This information is necessary for account management and compliance with legal requirements.

• Payment Details: To facilitate deposits and withdrawals, we collect payment information, which may include credit/debit card details, bank account information, and transaction history. This data is essential for processing your transactions securely.

• Technical Logs: We automatically collect information about your device, including your IP address, browser type, operating system, and access times. This data helps us maintain the functionality of our platform and enhance your experience.

• Cookies: Our website uses cookies and similar technologies to improve performance and analyze user behavior. For more details, please refer to our Cookie Policy section.

Purpose of Data Usage

The personal information collected by Niagara is used for various purposes, including:

• Account Management: We utilize your data to create, maintain, and manage your account, ensuring a smooth gaming experience.

• Marketing Communication: With your consent, we may use your information to send promotional materials, updates, and newsletters about our services. You have the right to opt out of marketing communications at any time.

• Anti-Fraud Checks: To protect our users and the integrity of our platform, we process personal data to detect and prevent fraudulent activities. This includes verifying your identity during registration and transactions.

• AML Compliance: Niagara is committed to complying with Anti-Money Laundering (AML) regulations. We may use your data to conduct risk assessments and fulfill our regulatory obligations.

• KYC Procedures: We implement Know Your Customer (KYC) procedures to verify the identity of our users. This process is crucial for preventing underage gambling and ensuring responsible gaming practices.

Data Sharing

Your personal information may be shared with third parties under the following circumstances:

• Payment Providers: To process financial transactions, we share your information with payment service providers. They have access to the necessary data to facilitate deposits and withdrawals securely.

• Verification Partners: We may disclose your personal data to third-party verification services to conduct identity checks and ensure compliance with regulatory requirements.

• Regulatory Authorities: In compliance with applicable laws, we may be required to share your information with regulatory authorities. This includes providing data for audits or investigations related to gambling activities.

User Rights

As a user of Niagara, you have certain rights regarding your personal data:

• Right to Access: You have the right to request access to the personal information we hold about you. This allows you to verify the accuracy of your data and understand how it is being used.

• Right to Deletion: You may request the deletion of your personal data in certain circumstances. Please note that we may retain some information as required by law or for legitimate business interests.

• Right to Restrict Processing: You have the right to request the restriction of processing your personal data under specific conditions. This means that we may continue to store your data but will not use it for certain purposes.

• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. We will honor your request to stop processing your data for such purposes.

To exercise any of these rights, please contact our support team for assistance.

Cookie Policy

Niagara uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and improve the functionality of our platform. We utilize the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas.

• Analytical Cookies: We use analytical cookies to collect information about how users interact with our website. This data helps us analyze trends, measure performance, and improve our services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

Data Security

Niagara employs a variety of security measures to protect your personal information. We utilize encryption, firewalls, and secure server technologies to safeguard data during transmission and storage. Access to your personal data is restricted to authorized personnel only, and we conduct regular security assessments to identify and mitigate potential risks.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team. We are committed to addressing your inquiries and ensuring that your privacy is respected.

This Privacy Policy is effective as of the date indicated at the bottom of this document. By using our online casino services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.